Filing an Arbitration Request

Brokers having reason to believe that a dispute arising out of the real estate business as defined by Article 17 of the Code of Ethics exists may file an arbitration request in writing with the Executive Officer.  The arbitration request form must be dated and signed by the complainant and include a statement of the facts on which it is based. The arbitration request must be filed within 180 days after the closing of the transaction, if any, or within 180 days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.

We encourage members of the public and REALTORS® alike who have business disputes to communicate their difficulty to the broker of the firm involved in the transaction.  In many cases this will rectify the situation and eliminate the reason for the arbitration request.

Procedurally, arbitration requests are referred to the North Central Massachusetts Association of REALTORS Grievance Committee, which conducts a preliminary review of the information submitted.   The Grievance Committee may ask a response of the party named in the arbitration request before making a final determination.  Please understand that the Grievance Committee does not conduct hearings and does not determine the award of the monies in dispute.

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To file a request, please use this form - Arbitation Request Filing Form